Shipping Policy
Our products are packaged with care so you receive them in the best condition.
We want to ensure that you receive your order as quickly and efficiently as possible.
After placing your order, you will receive a confirmation email. Please allow 2 to 3 business days to process your order.
Once your order is shipped, you will receive the tracking number by email.
1. Shipping Plan, Time, and Method
| Shipping Plan | Shipping Time | Shipping Methods |
| Free Shipping | North America & Western Europe: 7-10 business days Asia: 4-8 business days Other countries or regions: 8-15 business days | Local postal service preferred, supplemented by reliable local logistics providers. |
| Premium Shipping | 4 – 8 days | Standard Express, DHL, UPS, FedEx, Aramex |
Please note that the shipping time mentioned above is based on logistics service providers’ information and our experience in order processing. However, public holidays, extreme weather, and other unpredictable events may affect shipping times.
2. Shipping Country
All products on ZebraUp are WORLDWIDE AVAILABLE.
Orders are shipped out directly from any of our many warehouses and they will do everything they can to get you your order as fast as they can.
3. Duties & Taxes
Upon arrival to the destination country, international orders may be SUBJECT TO DUTIES AND TAXES billed by the destination country’s customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
Please CHECK YOUR LOCAL CUSTOMS website for more information.
IMPORTANT NOTE:
*** All Shipping days are the standard business days (Monday to Friday).
*** Please note that if an incomplete or incorrect address, such as a P.O. Box is given, or if details are missing, it may delay processing. We suggest that you review your shipping and billing information before checking out to avoid unnecessary delays. If you experience a problem with your tracking number or delivery of your order, please contact the courier directly before contacting ZebraUp.
*** While we will do all, we can to ensure your order is delivered promptly, we cannot be held liable for delays due to conditions beyond our control (i.e. severe weather, service interruptions, public holidays, etc.).
If you have any other questions feel free to contact us, please visit https://zebraup.com/contact/
Please email us at [email protected]
